Thank you for choosing Cambria! Now that you've made your colour and edge profile selections, soon it will be time to install your new Cambria product. We want to assure you that we partner with experienced and qualified installers to ensure a smooth installation process. To help prepare for the installation of your new Cambria product, we've compiled answers to frequently asked questions.

Q: I've just purchased Cambria. What happens next?
A: If you're remodeling, Cambria's installers will work with you to schedule appointments for measurements and installation. With new construction, your builder typically coordinates the installation for you.

Q: Who will remove my old countertop?
A: Unless it is pre-arranged and included in the project contract, Cambria installers will not tear out your existing countertop. It is your responsibility to arrange for the removal of your existing countertops. All details should be worked out with your installer and detailed on your Purchase Agreement.

Q: When my old countertop is removed, will I be without a sink?
A: Yes, but you can often arrange to have a temporary sink installed. Ask your kitchen and bath dealer or your contractor for details.

Q: How should I prepare walls or cabinets for installation of my new countertop?
A: To avoid installation difficulties, please be sure your walls and cabinets are structurally sound, straight, level and square.

Q: How do I assure an accurate measure or template of my countertop area?
A: All cabinets must be installed and level. Also, sinks, faucet fixtures and cook tops should be available at the site during initial measurements. To verify cutout dimensions, you must review what is covered in your Purchase Agreement to ascertain responsibility of your installer.

Q: Who is responsible for making sure all built-in elements (sinks, stove, appliances, cabinets, faucet holes, etc), fit together?
A: This is the responsibility of homeowner, general contractor or Cambria retailer, and it should be detailed on your Purchase Agreement. If it is not, then the Installer's typical practices apply.

Q: Do fixtures and appliances need to be on site during the installation?
A: Yes. For proper cutout size verification, it is necessary to have the sink and faucet fixtures and appliances available during installation.

Q: Will my walls be protected during installation?
A: Every effort is made to protect your walls. However, when a heavy natural stone countertop is installed, some scuffing to walls or adjacent fixtures may occur. Some "touch ups" may be necessary and are the responsibility of the consumer.

Q: Who should I contact if I have questions about my countertop installation?
A: Your retailer or installation company will be happy to answer any questions you may have.